Frequently asked questions

We need personal information for registrations and generating certificates. Our privacy statement states how we (as controller) deal with your privacy.

The platform is GDPR compliant. Your personal data is stored at a certified data center in the Netherlands according to ISO 20000, ISO 27001 and NEN7510. Every month, adjustments are made to the platform to prevent and solve possible security problems. Tests are also performed by third parties to determine whether the platform is still secure and complies with laws and regulations.

We only ask for information that we need for registration, logging in and access to the site. You are responsible for the correctness of your data. Your data will be deleted one year after your registration has expired. For more information, you can consult the privacy statement in the footer of the website.

You have the right to inspect your data, correct or delete it. You can submit a request for this via data@explain.nl. To prevent abuse, we may ask you to identify yourself. You will receive a response within 4 weeks. You can use the same email address to report a data breach.

You can contact our Data Protection Officer via data@explain.nl.